Canada—like many countries—has an aging population, and life expectancy continues to rise. In Ontario, the demographic shift toward an older population presents increasing challenges for the healthcare system. The growing demand for care, a shortage of qualified healthcare professionals, and strained hospital resources are creating a crisis that calls for innovative, scalable solutions.
At Ogaei, we are committed to delivering efficient, sustainable, and high-quality virtual care services to senior care providers—both at home and in long-term care facilities—improving the lives of older adults and reducing stress for their families and caregivers.
Longevity is Reshaping Healthcare in Ontario
By 2030, more than 20% of Ontario’s population will be over 65, and seniors already account for a large share of healthcare usage. The healthcare system, as it currently stands, is not equipped to meet this surge in demand.
Wait times for primary and specialist care are growing. Even private services are experiencing delays. Emergency departments across Ontario are often overwhelmed, especially when patients lack timely access to other levels of care.
The Health Workforce Shortage: A Crisis in Senior Care
Ontario, like much of Canada, is facing a shortage of healthcare workers, including physicians, nurses, and geriatric care professionals. A significant portion of the medical workforce is approaching retirement age, and the pipeline of new professionals is not keeping pace.
This problem is especially severe in long-term care (LTC) facilities, where it’s rare to have a dedicated physician available on-site 24/7. The result? Seniors often receive inconsistent care from different providers or must rely on emergency services for basic medical needs.
The Reality in LTC Homes
One of the key challenges is providing round-the-clock medical coverage. Most facilities are not equipped to have a full-time physician available, which can lead to fragmented care and emergency room transfers for situations that could be resolved virtually.
Thanks to our 24/7 virtual medical services, LTC homes using Ogaei Care can now offer continuous access to care, build trust among staff, and ensure seamless day-to-day support—even in the absence of an in-person physician.
“Overnight, we were able to deliver reliable medical care, empowering our staff and reassuring families. The system has transformed daily operations in our facilities.”
Supporting Home Care Services for Seniors Living Alone
Over 2 million Canadians aged 65+ live alone, many of them in Ontario. While home care services have evolved, most caregivers are non-medical professionals who are not trained to manage clinical situations.
This means that every health concern often results in a family member stepping in, driving the senior to a clinic or hospital—leading to caregiver burnout and frequent disruptions in care.
“Our primary clients are part of the ‘sandwich generation’—people in their 40s and 50s who are raising children while also caring for aging parents. Health events come suddenly and add enormous stress.”
Ogaei Care: Reliable, On-Demand Virtual Care for Seniors—24/7 and No Appointment Needed
Thanks to medical innovation, seniors today have more years ahead of them—and we believe those years should be lived with dignity, health, and peace of mind.
Our approach to senior care goes beyond just medical attention. We focus on prevention, early symptom detection, and the development of tailored health programs for older adults—whether they live in care homes or independently at home.
Our network of 200+ virtual care physicians delivers high-quality, personalized care to long-term care providers and home care companies:
Our services include:
- Dedicated Physician Access
Continuity of care matters. Seniors benefit from speaking to the same physician, fostering a relationship of trust and familiarity. - Emergency Activation & Support
Our doctors can perform initial evaluations, stay connected with the patient until paramedics arrive, and provide a clinical handoff to the emergency team, helping reduce risks and delays. - 24/7 Virtual Consultations
Video visits, secure medical chat, full digital health records, and electronic prescriptions—all accessible at any time, without the need to book in advance.
Do You Run a Long-Term Care Facility or a Home Care Business in Ontario?
Our solutions are highly valued by older adults, their families, caregivers, and clinical staff alike.
👉 Let’s work together to improve quality of life for seniors—reliably, affordably, and compassionately.
